Shock Hosting - Status Page

Tokyo Network Upgrade - Migration Notice
Scheduled for September 16, 2025 at 12:00 AM – September 17, 2025 at 12:00 PM 1 day
  • In progress
    September 16, 2025 at 9:37 AM
    In progress
    September 16, 2025 at 9:37 AM
    We’re pleased to share that the migration of Web Hosting and VPS services has been successfully completed. The migration of Dedicated Server services is still in progress. Our team is actively working on it, and we’ll provide another update as soon as the process is finalized.
  • Planned
    September 16, 2025 at 12:00 AM
    Planned
    September 16, 2025 at 12:00 AM

    We are excited to announce that we have made a significant investment into upgrading our network infrastructure in Tokyo, which will greatly improve redundancy and capacity. The new network features 80 Gbps of capacity delivered over 2 x 40 Gbps fiber uplinks with full redundancy at each level in the network path.

    Due to this upgrade involving a full replacement of all network infrastructure, we have added additional server racks at the datacenter (Equinix TY8) to build the new network in.

    On September 16th, at approximately 9:00 AM Tokyo time (GMT+9), we will begin physically migrating all servers from the current server racks to the new server racks, which will benefit from the new and improved network. Servers will be migrated in small batches to minimize downtime, which will result in approximately 1 to 2 hours of downtime.

    We expect to complete the migration by the end of September 16th, but if not, we will pause the migration and then resume migrating servers on September 17th at approximately 9:00 AM Tokyo time (GMT+9).

    No action is required, as all IP addresses will remain the same. Services will automatically come back online after the migration is completed. Also, all VPS and cPanel network connections will be upgraded from 1 Gbps to 10 Gbps for extra performance. This upgrade is free of charge; no additional cost!

    Please open a support ticket if you have any questions or concerns.

Operational

Website / Client Area - Operational

VPS Control Panel - Operational

Dedicated Control Panel - Operational

DNS Cluster - Operational

Under maintenance

New York - Operational

Los Angeles - Operational

West Chicago - Operational

Dallas - Operational

Jacksonville - Operational

Denver - Operational

Seattle - Operational

Coventry - Operational

Netherlands - Operational

Frankfurt - Operational

Romania - Operational

Sydney - Operational

Tokyo - Under maintenance

Singapore - Operational